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To access and use this Site you must be an adult (over 18) and have an available and valid e-mail address. If you are a minor, the prior authorisation of your parents is required. You may be required to fill out required fields in a form, indicated as such by an asterisk. In such event, you will be required to fill out such fields prior to entering the Site. Any inaccurate or incomplete registration will not be accepted.
You accept that the data you submit to us and that is stored in our information systems is accurate and acts as proof of your identity. Please inform us as to any applicable change in such data.
Access to the Site and/or certain of its Segments may require the use of personal access codes. In such event it is up to you to take your own steps to ensure the confidentiality of such codes. You can of course change them at any time. However, the number of attempts to access the Site and/or certain of its Segments may be limited in order to prevent fraudulent use of such codes. Please inform us of any fraudulent use that you may become aware of.
Even though we try to keep the Site accessible at all times, we cannot guarantee you access in all circumstances. In fact, and in particular for reasons of maintenance, updating, or other reasons which are beyond our control, access to the Site may be interrupted.
The Site and the elements that comprise it (such as marks, images, text, videos, etc.) are protected by intellectual property rights. The development of this Site represents a significant investment and work in common on the part of our teams. For this reason, except as expressly stipulated herein, we have not granted you any right other than that of consulting the Site for your strictly personal and private use. All use, reproduction or representation of the Site (in whole or in part) or of the elements which comprise it, on any media whatsoever, for other purposes, including, but not limited to, commercial purposes, is not authorised. On an exceptional basis, we may expressly authorise you to reproduce and/or represent all or part of the Site, on certain media. Any request for authorisation in this regard must be submitted in advance to the following e-mail address: email@example.com
In the first place, we would like to remind you that use of the Site implies that you have available the necessary hardware and software resources for use of the Internet. Furthermore, we would like to remind you that the Internet does not allow the guarantee of the security, availability and integrity of data transmissions, accordingly we cannot be held liable in the event of errors, omissions, deletions, delays, faults (including, but not limited to, by the actions of viruses), of the lines of communication, the hardware and the software which is not under our control or in the event of non-authorised use or possible degradation of the content published on this Site.a. General obligations of the UserWe defend the values of toleration and of respect of the rights of others. This is the reason that this Site may not be used as a vehicle for racist, violent, xenophobic, malicious, obscene or illicit proposals. In using this Site, you agree not to:-distribute-, injurious, defamatory, non-authorised, malicious content, infringing on privacy or image rights, inciting violence, racial or ethnic hatred;- use the Site for political, promotional or proselytising purposes;- publish promotional or advertising content;- divert the Discussion Space from its intended purposes, including, but not limited to, using it as a dating service;- distribute information or content capable of upsetting the sensibilities of the young;- conduct illegal activities, including, but not limited to, infringing on the rights as to software, marks, photographs, images, text, video etc.We would like to stress that you must hold all rights and/or authorisations with respect to any applicable content that you wish to publish on this Site. In this regard, we recommend not publishing content (in particular photographs) showing recent architectural items, advertising creations, images of clothing designs in which the mark may appear (initials, logos, color code of the brand, etc.). Finally, we note that content (including, but not limited to, photographs and videos) showing minors will not be accepted on this Site.b. Specific stipulations for certain Segments Various Segments may be made available to you on this Site: Downloadable Content, On-Line Applications, User Content, Discussion Space, etc.
a. General provisions We try to provide you with accurate and up to date information. Nevertheless, transmissions of data and information over the Internet not benefiting from absolute technical reliability, we cannot guarantee the accuracy of all of the data that is included on this Site. Furthermore, we would like to stress that inaccuracies and omissions may appear in the information available on this Site in particular through intrusion by third parties. Please inform us about any error or omission at the following e-mail address: 4. firstname.lastname@example.org b. Information on the products and servicesUnless provided otherwise, the products and services which are presented to you do not constitute an offer of sale but a general presentation of the range of the products and services that we distribute in the country in which this Site is published. c. Advice and diagnostic tools The advice made available on this Site and/or the diagnostic tools are simple simulations intended for obtaining expert cosmetics advice. The indicative information that they allow the delivery of can in no event replace a medical diagnosis or clinical consultation, nor substitute for medical treatment. In consequence, we cannot guarantee your entire satisfaction with respect to the advice that results from the use of such tools and assume no liability for the use that you may make of it. For any additional information or in the event of doubt, we recommend you consult your personal physician and/or write to us at the following address: email@example.com d. Hypertext linksThe hypertext links implemented on the Web Site may take your to Web sites published by third parties as to which we do not control the content. In consequence, and to the extent these hypertext links have been included on this Site in order to facilitate your navigation of the Internet, the consultation of such third party Web sites is entirely your choice and your exclusive liability. Furthermore, if you wish to create hypertext links to this Site, a prior request for authorisation must be submitted to us at the following address: firstname.lastname@example.org e. CookiesCookies are small files that are left on your computer during your navigation of a Web site (such as for example the pages consulted, the date and time of consultation, etc.) and which may be read during your visit to the same Web site.To benefit from all of the functionalities of the Site, it is better to set the browser to accept cookies. We would like to stress that the cookies do not permit us to identify you and the period for the conservation of the information recorded by the cookies on your computer is 6 months.
What information do we collect? We collect personal information (Personal Information) that includes name, NRIC, passport number, mailing address, email address, contact numbers, including residential phone number or mobile phone number, date of birth, communication preferences, contact information for friends you may wish us to contact (for example, Refer a Friend messages) and any other Personal Information provided by you.
When do we collect Personal Information? Personal Information that we collect and process may be generated though the purchase of our products or services or use of our Websites. We collect Personal Information when you:
(a) sign-up for any mailing list operated by us;
(b) purchase our products or services;
(c) submit any personal data questionnaires;
(d) submit a request to collect samples from our brands;
(e) participate in our rewards programme;
(f) visit our Websites or online advertisements; and
(g) submit any queries online on our Websites.
We may also collect Personal Information where it is already publicly available or when you disclose to us through other channels (physical or electronic) or dealings.
(b) You can withdraw your consent at any time via email or in writing to email@example.com or to L'Oreal at 1 George Street #19-01/03 One George Street Singapore 049145 or its registered address for the time being.
(c) We may require seven business days - confirm to process your request for any update of particulars or withdrawal of consent to take effect.
Personal Information may be combined with other information to help us tailor our communications to you and to develop holistic services.
If you have an existing relationship with us prior to 2 January 2014 or consented to receiving calls and messages, you will continue to be updated on our promotions and marketing campaigns. If you no longer wish to continue to receive marketing calls or messages, you may withdraw your consent as described below.
What do we do with your Personal Information?
(b) If you have consented, we use Personal Information to send you email, SMS and other communications containing product information, cosmetic tips or promotions.
(c) Except as described in the Business Transfers clause below, with your consent we may provide Personal Information to third parties for their use in marketing their products or services to you.
(d) We do not sell Personal Information.
(e) We may share Personal Information with our affiliates.
(f) We use Personal Information for the purposes of our ordinary course of business, including:
(i) to provide you with personalized services;
(ii) to enable us to develop, deliver and improve our products, services, content and advertising;
(iii) to administer our websites;
(iv) to improve your experience with us;
(v) to send important notices, such as communications about products and services, special offers or changes to our terms, conditions and policies;
(vi) to respond to your queries;
(vii) for internal purposes such as auditing, data analysis and research; and
(viii) to improve our products, services and customer communications.
Business Transfers: As we develop our business, we may sell certain of our assets. In these sales, user information, including Personal Information, generally is one of the transferred business assets. By submitting your Personal Information on the Website you agree that your data may be transferred as a business asset in these sales. You may choose not to have your information transferred as a business asset by contacting us as described below.
Compliance with Law: We may disclose Personal Information that is necessary to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.
Storage of Personal Information: We as soon as reasonably possible will delete or otherwise anonymise Personal Information that is no longer required for business or legal purposes.
Updating Your Information: You can review, change or request deletion of your Personal Information by contacting firstname.lastname@example.org.
Opt-Out and Managing Your Preferences: You can choose whether or not you would like to receive email from us. You may change your preferences at any time clicking the "unsubscribe" link at the bottom of each email you receive from us, or emailing us at email@example.com. You may unsubscribe from receiving text messages, by contacting firstname.lastname@example.org. You may also choose not to receive mail or phone communications by emailing us at email@example.com and specifying that this is your preference.
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